Manager of the national railway network

Logo of the manager of the national railway network PKP Polskie Linie Kolejowe S.A.

Logo of the manager of the national railway network PKP Polskie Linie Kolejowe S.A.

PKP Polskie Linie Kolejowe S.A.

ul. Targowa 74
03-734 Warszawa

Carriers

Arriva RP sp. z o.o.
ul. Dąbrowskiego 8/24, 87-100 Toruń

Helpline:

  • 703 302 333 (24h) charge of PLN 2.08 gross/min. of each call, service provider: Progress Plus S.C.

PKP CARGO SA
ul. Grójecka 17, 02-021 Warszawa

Helpline:

  • 663 292 713 (8:00-14:00) exclusive for CARGO RETRO trains

„PKP Intercity” Spółka Akcyjna
ul. Aleje Jerozolimskie 142 A, 02-305 Warszawa

Helpline:

  • 22 391 97 57 (24h) for international calls and foreign telephone network users
  • 703 200 200 (24h) for national calls, a fee of PLN 1.29 gross/min applies, service provider: "PKP Intercity" S.A.

Koleje Dolnośląskie S.A.
ul. Kolejowa 2, 59-220 Legnica

Helpline:

  • 76 753 51 22 (8:00-20:00)
  • 703 302 503 (24h), fee of PLN 2.08 gross/min applies, service provider: Teroplan S.A.

"Koleje Mazowieckie - KM" sp. z o.o.
ul. Lubelska 1, 03-802 Warszawa

Helpline:

  • 22 364 44 44 (24h)

„Koleje Małopolskie” sp. z o.o.
ul. Racławicka 56/416, 30-017 Kraków

Helpline:

  • 703 202 025 (24h) charge of PLN 1.29 gross/min. of each call, service provider: Progress Plus S.C.

Koleje Śląskie sp. z o.o.
ul. Wita Stwosza 7, 40-040 Katowice

Helpline:

  • 32 428 88 88 (24h) - helpline with difficulties in running KŚ-trains
  • 703 030 030 (7:00 - 15:00, Monday - Friday except for holidays) - Customer Service, informations about prices and regulations, connection cost according to operator rates

Koleje Wielkopolskie Sp. z o.o.
ul. Składowa 5, 61-897 Poznań

Helpline:

  • 19 757 (24h) charge of PLN 1.29 gross/min connections for TK Telekom subscribers, cost of connection from other networks in accordance with the operator's price list, service provider: TK Telekom sp. o.o.

LEO Express Global a.s.
ul. Warszawska 21/7, 40-009 Katowice

Helpline:

  • 608 921 919 (7:00-19:00, Monday-Friday, 10:00-18:00, weekends and holidays), connection cost according to operator rates, service provider: T-Mobile

„Łódzka Kolej Aglomeracyjna” sp. z o.o.
Aleja Marszałka Józefa Piłsudskiego 12, 90-051 Łódź

Helpline:

  • 42 205 55 15 (24h)

Ostdeutsche Eisenbahn GmbH
Reichenbacher Straße 1, 02827 Görlitz

Helpline:

  • 03581/76 48 910

"Przewozy Regionalne" sp. z o.o.
ul. Wileńska 14a, 03-414 Warszawa

Helpline:

  • 703 202 020 (24h) charge of PLN 1.29 gross/min. of each call, service provider: Progress Plus S.C.

Szybka Kolej Miejska
Aleje Jerozolimskie 125/127, 02-017 Warszawa

Helpline:

  • 19 115 (24h)

PKP Szybka Kolej Miejska w Trójmieście sp. z o.o.
ul. Morska 350a, 81-002 Gdynia

Helpline:

  • 58 721 21 70 (24h)

SKPL Cargo Sp. z o.o.
Zbiersk Cukrownia 54, 62-830 Zbiersk

Helpline:

  • 799 06 00 01 (9:00-16:00, Mon-Fri except holidays)
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Personal data protection:

  • 1. By clicking "Send", I agree to the processing of my personal data by PKP Polskie Linie Kolejowe Spółka Akcyjna with its registered office in Warsaw (03-734) at ul. Targowa 74, hereinafter referred to as the Company, for the purposes related to the establishment of contact with the website administrator.
  • 2. Pursuant to Art. 13 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, pp. 1-88), hereinafter referred to as the GDPR, I have been informed that:
    • 1) PKP Polskie Linie Kolejowe Spółka Akcyjna, with its registered office in Warsaw (03-734) at ul. Targowa 74, is the data Controller;
    • 2) starting from 25 May 2018, the following e-mail address: iod.plk@plk-sa.pl of the Data Protection Inspector in PKP Polskie Linie Kolejowe S.A. will be made available to people whose personal data are processed by the Company;
    • 3) the legal basis for the processing of my personal data by the Company is Art. 6 section 1 point a RODO, i.e. my consent;
    • 4) my personal information will not be disclosed to other recipients unless specific provisions provide for otherwise;
    • 5) my personal data will not be transferred to a non-European Economic Area member state (third country) or an international organisation within the meaning of the GDPR;
    • 6) my personal data will be stored in accordance with the legal regulations until their archiving;
    • 7) I have the right to request access to my personal data as well as to rectify, erase or limit the processing of such data, the right to object to the processing of data, and the right to transfer data;
    • 8) I have the right to withdraw my consent at any time, but the withdrawal of my consent is not retroactive, i.e. it does not affect the lawfulness of the processing of my personal data, which was carried out by the Company before the withdrawal of my consent;
    • 9) the provision of my personal data is voluntary, but it is not possible to obtain feedback on raised questions without providing them;
    • 10) I have the right to lodge a complaint with a supervisory authority, i.e. the President of the Personal Data Protection Office;
    • 11) the Company will not carry out the automated decision-making process, including profiling, on the basis of the personal data provided by me.